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Latest NHS and top-line government advice

The latest NHS advice:

The latest government advice:

If you have symptoms:

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

Volunteering information, fundraising and where to go if you need help locally

Volunteering and fundraising:

Volunteer in Cambridge: CommunityCV@cambridgeshire.gov.uk

Become an NHS Volunteer Responder:https://www.goodsamapp.org/nhsvolunteerresponders

Donate to the Cambridgeshire Coronavirus appeal:https://www.justgiving.com/campaign/Coronaviruscommunityfund

Age UK volunteering: https://www.ageuk.org.uk/get-involved/volunteer/neighbourly-volunteering/

Donate Blood: https://my.blood.co.uk/SessionFinder/Step3

Donate food from your business: https://cambridgesustainablefood.org/business-surplus-food-donation

Local Mutual Aid Groups:

If you need help:

For help in your area with shopping, picking up medicines etc:

Email info@abbeypeople.org.uk
Phone 07526 761368

Email communityresponse@arburyroadbaptist.org

Email secretary@bensonarea.uk

Cherry Hinton
Phone 01223 242954

Email coleridgeCOVAID@stm.org.uk
Phone 01223 641021

East Chesterton
Email eastchesterton.mutualaid@gmail.com
Phone 07908 458034

King’s Hedges
Email covid19kingshedges@gmail.com
Phone 07764 613862

Email marketwardaid@gmail.com

Email duquesnayh@gmail.com if you’re north of West Road
Email newnhamcroft.ra@gmail.com if you’re south of West Road

Email petersfieldma@romseymill.org
Phone 07933 671101

Email romsey.covid@gmail.com
Phone 07908 466257

Email hello@trumpington.info
Phone 01223 662291

West Chesterton
Email mutual.west.chesterton@gmail.com
Phone 07593 354560

Here for Us. Cambridge United’s Community Careline for practical, emotional and physical support:
01223 632129 (Mon Fri 10-4pm)

If you are in a shielded group (over 70 or with underlying health conditions): 0345 045 5219,

Debt advice: https://www.stepchange.org/debt-info/debt-and-coronavirus.aspx

Age UK Cambridgeshire Advice Line:
0300 666 9860


For people living with cancer: https://www.macmillan.org.uk/cancer-information-and-support/get-help/physical-help/cancer-and-coronavirus

Wellbeing advice: https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

Advice for the extremely vulnerable:

If you have a medical condition which makes you extremely vulnerable to coronavirus, register to tell the government whether or not you need support. You may have received a letter from the NHS telling you that you’re clinically extremely vulnerable, or been contacted by your GP or hospital clinician. If this has not happened, contact your GP or clinician after you register with this service. Please visit gov.uk/coronavirus-extremely-vulnerable to register for the support that you need. This includes help with food, shopping deliveries and additional care you might need.

Advice for employees, self-employed and employers including how businesses can help in the fight

Trade Unions:

GMB: https://www.gmb.org.uk/coronavirus
Unite: https://unitetheunion.org/campaigns/coronavirus-covid-19-advice/
UNISON: https://www.unison.org.uk/coronavirus-rights-work/
Usdaw: https://www.usdaw.org.uk/Help-Advice/Coronavirus-Update/FAQs

For free legal advice for GMB and CWU members call: 0300 333 0303 or visit  www.unionline.co.uk

Getting back to work:

British Safety Council:


Business and employee support:

Government guidance for employees, employers and businesses:

Coronavirus Business Interruption Loan Scheme – support for businesses

Job Retention Scheme – claims for 80% wage costs of furloughed staff

Government Business Support Helpline:​
0300 456 3565 ​

Advice from the FSB for self-employed and small businesses:

Information from Cambridge City Council regarding business rates & other localised support: https://www.cambridge.gov.uk/coronavirus-information-for-businesses

Acas (the workplace experts, funded by BEIS)
Helpline: 0330 123 1100)

Coronavirus Self-employment Income Support Scheme

Coronavirus Business Advice – including business closures, self-employment income support scheme, and more:

Claim for wage costs through the Coronavirus Job Retention Scheme – a guide for employers.  includes information relating to people on zero hours contracts:

Competitions and Markets Authority – report concerns about business practices, including shops raising prices:

Coronavirus Business Interruption Loan Scheme:

Coronavirus Financial Support:

Coronavirus Job Retention Scheme:

Federation of Small Businesses:

Enterprise Nation: https://www.enterprisenation.com/coronavirus-support/

BT Skills for Tomorrow: https://www.bt.com/skillsfortomorrow/

Small Business Britain support: https://smallbusinessbritain.uk/coronavirus

Join Small Business Saturday for Facebook Live daily business support: https://www.facebook.com/SmallBusinessSaturdayUK

The Institute of Enterprise and Entrepreneurs Business Survival Toolkit: https://campus.ioee.uk/

IPSE (Association of Independent Professionals and the Self Employed): https://www.ipse.co.uk/ipse-news/news-listing/coronavirus-ipse-activity-and-advice-freelancers.html

Research collaborations, donating equipment or funding research

Cambridge University – all details of the ways you can help:

Tech to support the elderly and vulnerable as they self-isolate:NHS innovation agency NHSX is calling on all innovators who can support the elderly, vulnerable and self-isolating during COVID-19 to apply for government funding of up to £25,000 to test their solution: www.techforce19.uk

Donate unused computational resources where researchers working to advance our understanding of the structures of potential drug targets for 2019-nCoV that could aid in the design of new therapies:


Other sources of useful information

Childline: 0800 1111

Silverline:  0800 4 70 80 90

Samaritans: 116 123

Domestic Violence helpline: 0808 2000 247

FSB: 01437 808102

Lifeline: (Cambs mental health)
0808 808 2121

Cambridge Foodbank:
07772 538628

Cambridgeshire childcare (0-5) for key worker children:
0345 045 1360

Feeling anxious about Coronavirus? https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

Foreign Office advice for travel and if you are abroad:

Changes to Cambridge City Council services: https://www.cambridge.gov.uk/coronavirus-changes-to-our-services

Information for University of Cambridge employees and students: https://www.cam.ac.uk/coronavirus

Information for Anglia Ruskin University employees and students: https://aru.ac.uk/coronavirus

Cambridge Citizens’ Advice Bureau: https://www.cambridgecab.org.uk/coronavirus-updates

0344 848 7979

Staying online: ofcom.org.uk/stayconnected

Universal Credit Helpline:​
0800 328 5644​

Cambridge University Press, access to 700 higher education textbooks online:

Raspberry Pi Foundation: free online projects for budding coders and programmers:

Asthma UK: asthma.org.uk/advice/triggers/coronavirus-covid-19/http://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/

British Lung Foundation: http://www.blf.org.uk/support-for-you/coronavirus 

Please check government websites for the most up to date information. 

Banks, Building Societies and Money
Travel and transport

Foreign Office Travel Advice: https://www.gov.uk/foreign-travel-advice

Coronavirus Financial Help & Rights – Sick pay, mortgages, rental help, train refunds, energy top-ups & more: https://www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/

Coronavirus Travel Rights – Holiday refunds, travel insurance cover and more: https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/

Travel advice: coronavirus (COVID-19) – Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

MOT Tests: https://www.gov.uk/guidance/coronavirus-covid-19-mots-for-cars-vans-and-motorcycles-due-from-30-march-2020

The AA: https://www.theaa.com/about-us/coronavirus-covid-19

Network Rail: https://www.networkrail.co.uk/coronavirus

Stagecoach: https://www.stagecoachbus.com/coronavirus

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